NOA

Support

Last updated and effective: 28 September 2026

For help, write to destek@noamatch.com. For personal data requests: gizlilik@noamatch.com.

If you are in immediate danger, call 112 in Türkiye or 911 in Canada. To report a user, use Report on their profile.

Frequently asked questions

Is NOA free?

Yes. Creating a profile, liking, matching and messaging are free. The Plus, Premium and Elite plans add extra features.

Why isn't my profile showing on Discover?

You need at least 3 approved photos. You also won't be shown if you paused your profile or have a temporary restriction.

What is the blue tick?

It shows your live selfie matched your profile photos. The selfie is deleted after review.

How do I cancel my subscription?

Cancel it in your App Store or Google Play settings. Refunds are handled by Apple or Google under their store rules.

How do I delete my account?

Settings → Delete account. Details: Account Deletion.

My account was restricted. What can I do?

You can appeal within 30 days by writing to destek@noamatch.com.