This is a translation for convenience. In case of any conflict, the Turkish version prevails.
These Terms of Use ("Terms") are an agreement between you and NOA regarding the NOA mobile app, the noamatch.com website and related services (the "Service"). By creating an account or using the Service you confirm that you have read and accept these Terms, the Community Guidelines and the Privacy Policy. If you do not agree, do not use the Service.
Data controller and service provider: Hakan Şahbaz (owner and operator of the NOA app) · General contact: destek@noamatch.com · Privacy requests: gizlilik@noamatch.com · How to apply: KVKK Information Notice
You must (a) be at least 18 and legally able to contract, (b) create only one account, for yourself, (c) not have been removed from NOA before, (d) not have been convicted of a sexual offence or a violent crime against persons, and (e) be allowed to use the Service under the laws of your country. Accounts that do not meet these conditions may be closed without notice.
Your account is tied to a phone number that belongs to you; you must provide a correct number of your own at sign-up. If a wrong number or someone else's number is given, we may be unable to confirm that the account is yours. You are responsible for keeping your sign-in details secret and for activity on your account; tell us at destek@noamatch.com if you suspect unauthorised use. You may not transfer, sell or let others use your account.
You keep the rights to the photos, texts, voice notes and other content you share ("Content"). You grant NOA a worldwide, non-exclusive, royalty-free licence, sublicensable to our service providers, to host, display, moderate, secure and technically process (store, resize, crop, copy, transmit) your Content in order to provide the Service, for as long as your account is open and during the retention periods in the Privacy Policy. We will not use your Content for advertising without your separate permission. You confirm that your Content is yours or that you have the necessary permissions, and that it does not infringe others' personality, privacy, intellectual property or other rights or break the law.
Under Turkish Law No. 5651, NOA acts as a hosting provider for user content: it has no general obligation to monitor content in advance and removes unlawful content when notified. Report unlawful content via "Report" in the app or at destek@noamatch.com.
In addition to the Community Guidelines, you may not: use false, misleading or someone else's information or photos; create multiple accounts or new accounts to avoid restrictions; post harassment, threats, hate, sexual content, violence or illegal content; ask for money, gifts, investments or crypto, commit fraud, advertise or redirect users; record voice calls or record, screenshot or distribute content shared by others (including view-once photos) without permission; collect or disclose other users' personal data; use bots, scripts, scraping or automated account creation; try to circumvent security measures, payments or restrictions; reverse engineer the Service; or use it to build another product or for commercial purposes.
Zero tolerance for objectionable content and abusive users: nudity and sexual content, hate speech, violence, threats, insults and harassment are never accepted on NOA. Such content is blocked by automatic filtering and moderation; reported content is hidden as soon as it is reported. Reports are reviewed within 24 hours; if a violation is found, the content is removed and the user who posted it is ejected from NOA. By using the app you agree to this rule. You can report inappropriate activity in the app (Report) or at destek@noamatch.com.
To protect the community experience, not replying to the first message sent after a match within the period stated in the app (currently 24 hours) counts as a violation and is applied gradually: a warning the first time, then Discover and Blind Call restrictions for the periods stated in the app (currently 24, 48 and 72 hours). Your existing chats are not affected. Unmatching before the deadline, reporting or blocking the other person is not a violation; the count resets after a period without violations (currently 30 days). Periods and steps may be changed with notice in the app.
You are responsible for your interactions with other users and for online or in-person meetings. Don't share personal or financial information, follow the Safety Center advice and report suspicious behaviour in the app. In an emergency call 112. NOA is not a party to disputes between users but cooperates with competent authorities in legal proceedings as required by law.
The NOA name, logo, mascot and stickers, design, software and all content other than user content belong to NOA. Subject to these Terms, you receive a limited, non-exclusive, non-transferable and revocable licence to use the Service for personal, non-commercial purposes.
Third-party services such as Apple and Google sign-in, app stores, payments and push infrastructure are governed by their own terms. NOA is not responsible for their outages or practices.
Data sources: TV show and film titles and posters shown when you pick them for your profile come from TVmaze (licensed under CC BY-SA) and Wikidata (CC0). All rights in this content belong to their respective owners.
The Service is provided "as is" and "as available". To the extent permitted by law, we give no express or implied warranty that the Service will be uninterrupted, error-free or fit for a particular purpose, that users' statements are true, or that any particular result will be achieved.
To the fullest extent permitted by law, NOA is not liable for (a) the online or offline conduct, statements or content of other users or third parties, (b) meetings and relationships between users, (c) interruptions, delays or data loss caused by events outside its control (networks, infrastructure, third-party outages, cyber-attacks), or (d) indirect or consequential losses such as lost profits or reputation. In any case, NOA's total liability to you is limited to the total amount you paid NOA in the 12 months before the event giving rise to the claim. These limits do not apply to liability for intent or gross negligence, for harm to life or health, or to rights that cannot be limited under Turkish Consumer Protection Law No. 6502 or other mandatory rules.
You agree to cover, in proportion to your fault, losses and reasonable costs (including legal fees) arising from third-party claims, lawsuits or administrative sanctions against NOA caused by your Content or your breach of these Terms, the Community Guidelines or the law.
NOA is not liable for failing to perform due to events beyond its reasonable control, such as natural disasters, epidemics, war, strikes, orders of authorities, internet or power outages, cyber-attacks or the suspension of providers' services.
Notices may be sent to you in the app, by push notification, SMS or to your registered email and are deemed given when sent. In disputes, NOA's electronic, server and database records constitute evidence under Art. 193 of the Turkish Code of Civil Procedure No. 6100; your right to submit counter-evidence is reserved.
We may update these Terms as the Service or the law changes. Material changes are announced in the app a reasonable time before they take effect. Continuing to use the Service after a change means you accept the updated Terms; if you do not, you can delete your account.
These Terms are governed by the laws of the Republic of Türkiye. Consumers may apply to the consumer arbitration committees at their place of residence or where the transaction took place within the monetary limits set by law, and to consumer courts above those limits. For non-consumers, the courts and enforcement offices of İzmir have jurisdiction. Users in the EU/EEA/UK also keep the mandatory consumer protections of their country of residence. Please first try to resolve disputes amicably at destek@noamatch.com.
If you downloaded the app from the Apple App Store: (a) these Terms are between you and NOA, not Apple, and NOA, not Apple, is responsible for the app and its content; (b) Apple has no obligation to provide maintenance or support; (c) if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; Apple has no other warranty obligation; (d) NOA, not Apple, is responsible for product liability, legal compliance and consumer protection claims; (e) NOA, not Apple, is responsible for investigating intellectual property claims; (f) you confirm you are not located in a US-embargoed country and are not on any prohibited-party list; (g) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. If you downloaded from Google Play, the Google Play Terms of Service also apply.
If any provision is held invalid, the rest remain in effect and the invalid provision is replaced by the valid one closest to its purpose. Not exercising a right is not a waiver. NOA may assign its rights and obligations under these Terms if it transfers the Service to a company. These Terms, the Community Guidelines and the Privacy Policy form the entire agreement. The Turkish text prevails.